Kenny Khalid

IT Support Analyst ยท M365 & Cloud Engineer

B.S. Computer System Engineering with specialized expertise in Azure Infrastructure, Intune MDM, and ITIL-aligned service management. Based in Melbourne.

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Technical Labs & Projects

01. Intune & Autopilot Deployment
Intune Lab

Provisioned Windows 11 endpoints via my M365 E5 tenant. Configured security baselines, BitLocker enforcement, and automated software packaging.

02. Azure Infrastructure & Entra ID
Azure Lab

Implemented Entra ID Conditional Access policies for MFA. Managed VNETs, NSGs, and automated VM backups on my professional domain.

Core Competencies

  • # Microsoft 365 (Exchange, Teams, Intune)
  • # Azure Administration & Identity (Entra)
  • # ITIL Foundation (Incident & SLA Management)
  • # Jira Service Management (JSM)

Certifications

  • MS-900: M365 Fundamentals [Certified]
  • AZ-900: Azure Fundamentals [Certified]
  • ITIL 4 Foundation [Certified]